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UX Designer (Researcher)

Facilisgroup is looking for an experienced and talented UX Designer with a special interest in UX Research to join our growing UX Team. This team ensures Facilisgroup’s software products and services, such as our proprietary CRM and Order Management web-application and E-Commerce platform, both meet user needs and continue to innovate.

The ideal candidate will help deliver a first-class end-user experience for the users of our software products. Working closely with the UX Team, Product Managers, Product Owners and Developers, you will analyze, define and evaluate the user requirements using primary and secondary research methods to help guide the design decisions.

This position will report to the Lead UX Designer.

Facilisgroup is a fast-moving, fast growing, innovative SaaS company located in Brentwood, Missouri.


  • Empathize, define, and ideate – Help to define new projects from the ground up.
  • Research – Use data from end-user feedback, business requirements and technical considerations to conduct primary research, and industry experts to deliver a user experience that surpasses expectations.
  • Create and show solutions – Design user experiences using prototypes and other visual designs and user flows using tools such as Adobe XD and Milanote.
  • Communicate clearly – Present your work to the Product Team, UI Developers, Stakeholders and leadership explaining your rationale and vision.
  • Collaborate – Work to support a team of designers working on a variety of projects.
  • Analyze and improve – Work with and improve the user experience offered by both our legacy and modern software, providing wireframes and storyboards for UX improvements that are validated through your research and testing.
  • Work alongside Agile Development Teams – Work closely with software engineers to ensure your designs are implemented and functionally complete to a high standard of polish and assist with usability testing.

Required Skills:

  • Special interest and experience with UX Research.
  • Experience using UX fundamentals and best practices (research, prototyping, validation).
  • Experience working within mobile-first design philosophy and responsive designs.
  • Experience working with existing research, conducting your own research, presenting results, and using those results to create complete user experience designs.
  • Experience identifying, defining, working within, and expanding upon design systems user interface patterns.
  • Experience working closely with development teams.
  • Proven communication skills with the ability to clearly articulate a multi-level problem spaces with verbal, written, and presentation skills to a variety of audiences and stakeholders.
  • An incredible eye for detail.
  • Fluent in both written and spoken English.

Bonus Points:

  • Previous work on CRM, Order Management, ERP, or E-Commerce web applications
  • Experience with UX Writing

Education & Experience:

  • A minimum of 3 years of proven and demonstrable experience as a UX Designer.

To apply for this position, please go to the link below, complete the Culture Index survey and upload your resume.

This survey is a tool that helps us better understand your overall fit for the position and how you prefer to be managed and communicated with. Candidates under consideration will be contacted for an interview.

Facilisgroup is an equal opportunity employer. We are committed to treating everyone with dignity and respect. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or criminal history.