Facilisgroup 2025 Year In Review
Everything in Sync.
2025 was a year that showed what happens when technology, partnership, and community all move in the same direction. Across the Facilisgroup community, technology advanced, engagement climbed, participation deepened, and momentum built month after month. Partners leaned in. Preferred Suppliers helped drive that momentum forward. Syncore continued to scale alongside the businesses that rely on it every day.
By the numbers.
253
Distributor Partners in the Facilisgroup community
88
Preferred Suppliers supporting Partner growth
4
Syncore seasonal releases delivered throughout the year
34
Community Circle webinars hosted
5,547
webinar attendees
Behind this momentum was a clear driver: continued investment in Syncore, with each release focused on helping Partners operate faster, work more accurately, and scale with confidence.
2025 Top Syncore Updates
In 2025, we launched even more 360° tools to help high-volume distributors scale faster from pitch to pay with Syncore. Here’s a sample of a few of our most popular enhancements:
Interactive Proposals & Quote Requests
In the Proposal process, clients can request a quote with all the detailed information needed without sales intervention. They can select products, colors, sizes, and quantities right in the live Proposal, making it a key tool to keep the sales process moving and giving clients the self-service option they want.
Track & Analyze Job Trends
With new Job Tags and a robust Job Tracker Report, leadership can group and analyze Jobs easily to make informed go-to-market decisions and identify bottlenecks in their processes.
Fast, Accurate Orders with More ePO Tools
Syncore continued to expand its ePO capabilities in 2025, giving Partner teams the ability to reduce manual data entry through pre-populated dropdowns and more standardized workflows.
Fall ePO updates introduced pre-populated decorator lists, allowing customer service teams to ensure address accuracy and eliminate freight charge errors for PSST orders with suppliers like SanMar. Orders moved faster, with fewer delays and significantly fewer data errors.
Pass Along Credit Card Fees & Reduce AR Friction
Finance teams’ lives got a lot easier this year with new tools to pass on Credit Card Convenience Fees, use AR Follow-Ups to prioritize outreach, and send Customizable AR Statements directly from Syncore to personalize instructions and drive quicker payment.
Engaging Partners as an Ecosystem
Facilisgroup does not engage Partners through a single channel or team. We engage them as an ecosystem.
In 2025, Partners interacted with Facilisgroup across Partner Success, Support, Marketing, in-person and virtual events, and Amplifi professional development. That combination created a unique broad reach across the community and deeper, more meaningful connections at every point of engagement.
Another key pillar of this ecosystem is the Partner Advisory Committee (PAC), a nine-member group of distributor Partners working alongside Facilisgroup leaders. The PAC provides a structured, two-way channel for feedback and collaboration, offering diverse perspectives that help shape our technology roadmap, inform event strategy and content, and strengthen alignment across the organization.
The result was 100 percent Partner engagement and 100 percent individual reach.
Simply put, every Partner was touched. Every voice mattered. And the ecosystem worked the way it was designed to.
Education and Enablement That Scaled With the Community
Education remained a cornerstone of Partner engagement in 2025. The Community Circle webinar series brings education and inspiration to the Facilisgroup community from a wide range of voices, including internal Facilisgroup experts, Distributor Partners, Preferred Suppliers, and special guest speakers. Sessions covered technology enhancements, business insights, new product features, and practical strategies Partners could apply immediately.
Partners showed up in record numbers, signaling strong demand for relevant, real-world education.
34
Community Circle webinars hosted
5,547
attendees across 238 Partners
84%
growth in attendance year over year
At the Winter Summit in January 2025, Amplifi became available to Partners at no additional cost. The response was immediate and sustained. Throughout the year, more than 420 sales representatives participated in Amplifi programs, expanding their industry knowledge and sharpening their sales skills.
Amplifi played a key role in developing sales talent across the community, helping Partners invest in their people and elevate performance across their teams.
PromoIntro
145 reps across 88 Partners
Electrifi
45 reps across 32 Partners
ThreeSixty
59 reps across 46 Partners
Trade Show Workshop
171 reps across 62 Partners
PromoIntro
145 reps across 88 Partners
Electrifi
45 reps across 32 Partners
ThreeSixty
59 reps across 46 Partners
Trade Show Workshop
171 reps across 62 Partners
Partner Programs That Recognize Performance
The Achievers Club recognizes top-performing individuals and sales teams across the Facilisgroup Partner community who eclipse $1 million in annual sales. Together, Achievers represent the largest collective group of million-dollar sellers in the promotional products industry.
In 2025, more than 350 Achievers were recognized, representing nearly 40 percent growth over the past five years.
That growth reflects not only individual success, but the collective strength of Partners who continue to raise the bar year after year.
Platinum Elite is Facilisgroup’s most exclusive Partner recognition, honoring sales professionals who surpass $1 million in Preferred Purchases. This milestone reflects both exceptional performance and a deep commitment to the Facilisgroup Preferred Supplier network.
Each year, qualifying Partners earn an invitation to a luxury, all-inclusive tropical vacation designed to celebrate achievement, foster peer connections, and reward sustained excellence.
In 2025, 61 individuals qualified for Platinum Elite, marking 22 percent growth over the prior year.
It was a clear signal of performance and commitment at the highest level of the community.
Preferred Supplier Network
By the end of 2025, the Facilisgroup Preferred Supplier network grew to 88 suppliers, strengthening coverage across key product categories and regions.
New Preferred Suppliers added in 2025
As mentioned aboved, Facilisgroup remains committed to expanding ePO participation across a growing number of Preferred Suppliers. In 2025, this focus resulted in meaningful growth as more suppliers were brought into standardized, technology-driven workflows that benefit both Partners and suppliers.
Syncore ePO is now live with:
Coming Soon:
Preferred Supplier Network
By the end of 2025, the Facilisgroup Preferred Supplier network grew to 88 suppliers, strengthening coverage across key product categories and regions.
New Preferred Suppliers added in 2025
As mentioned aboved, Facilisgroup remains committed to expanding ePO participation across a growing number of Preferred Suppliers. In 2025, this focus resulted in meaningful growth as more suppliers were brought into standardized, technology-driven workflows that benefit both Partners and suppliers.
Syncore ePO is now live with:
Coming Soon:
Preferred Incentives and Programs
In 2025, more than 150 Partners opted into Facilisgroup Preferred Supplier incentive programs, driving participation across some of the most engaging and competitive promotions in the industry.
These incentives reinforced collaboration and created additional ways for Partners and Preferred Suppliers to win together.
In-Person Connection and Events
Facilisgroup Events
In-person connection remained a vital part of the Facilisgroup experience. In 2025, more than 1,800 individuals from 163 Partners attended one of Facilisgroup’s primary in-person events. These moments brought the community together at:
Each event strengthened relationships and reinforced the sense of community that defines Facilisgroup.
Partner Success Engagement
Partner Success teams played a central role in supporting and connecting with Partners throughout the year. In 2025, engagement included:
These touchpoints ensured Partners had access to guidance, insight, and support when it mattered most.
In Closing
2025 reinforced what makes Facilisgroup different. A strong Partner community. An expanding Preferred Supplier network. Technology that continues to scale with high-volume distributors.
As we look ahead, Facilisgroup remains focused on delivering value through partnership, platform, and community. Everything in Sync.