Facilisgroup Promotes Samantha Ross and Kevin Schnepp to Vice President Positions    

Facilisgroup, the leading software-as-a-service provider and partner community in the promotional products industry, has announced the promotions of Kevin Schnepp and Samantha Ross to Vice President of Partner Success and Vice President of Partner Experience, respectively. These new appointments will help further support the needs of Facilisgroup’s Distributor Partners.  

Samantha Ross began her career at Facilisgroup in 2015 as the Events and Incentives Coordinator. Her tenure at Facilisgroup has seen her tackle numerous additional roles, including brand marketing, supplier relations, and Partner Success.   

In her new role, Ross will lead initiatives that shape Facilisgroup’s Distributor Partners’ end‑to‑end journey, enabling a more consistent, proactive, and scalable experience. Ross’s focus will be on strengthening processes across the organization to reduce friction, improve responsiveness, and provide clearer guidance as Distributor Partners grow.  

“Being in this role is incredibly meaningful to me because it reflects both trust and alignment with how I’ve always approached my work, building structure, clarity, and consistency in service of our partners,” said Ross. “Most importantly, it gives me the opportunity to help scale what makes Facilisgroup special while staying deeply connected to the people we serve.”  

Kevin Schnepp joined Facilisgroup in 2021, working in a Partner Success role focused on supporting Facilisgroup’s Distributor Partners’ growth and engagement. Since joining, Schnepp has served in several leadership positions, helping integrate operational and technology support into the broader Partner Success experience.  

In his new role, Schnepp will help build, strengthen, and elevate Facilisgroup’s Partner Success Team while delivering consistent, relationship‑driven experiences for Partners. Schnepp’s main focus will be on developing aligned, well‑supported teams that show up consistently, listen closely, and deliver meaningful value throughout the Partner journey.  

“I’m grateful for the trust placed in me and for the opportunity to work alongside such a talented group of people,” said Schnepp. “Our Distributor Partners, Preferred Suppliers, and internal teams are what make this work meaningful, and I’m excited about the future of Facilisgroup and the continued impact we can create together.” 

“Kevin and Sam have consistently demonstrated the leadership, expertise, and drive that move our business forward,” said Dave Rehg, Chief Operating Officer of Facilisgroup. “These promotions reflect both their individual impact and the strength of our team. We’re excited to see them take on expanded roles as we continue to grow.” 

About Facilisgroup: Facilisgroup is the strategic partner that brings together powerful technology, proven processes, a connected community, and supplier excellence. By uniting Syncore’s 360° technology with proven best practices and deep supplier partnerships, Facilisgroup empowers promo distributors to scale efficiently and grow profitably, all while maintaining their unique brand identities. Headquartered in St. Louis, MO, with offices in Ottawa, ON, Facilisgroup continues to set the standard for innovation and collaboration in the promo industry. For more information, visit facilisgroup.com.