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Syncore’s Summer Release Brings More 360° Value to Facilisgroup Distributor Partners

August 6th, 2025

St. Louis, MO – August 6, 2025 — Facilisgroup, the leading software-as-a-service provider and partner community in the promotional products industry, has announced the rollout of its Syncore Summer Release, which launched Friday, August 1. The continual quarterly releases bring even more distributor-driven innovations to Syncore, the only 360° Promo Platform, reinforcing their position as the most complete technology solution for distributors. 

Previewed to distributors and suppliers at the recent Facilisgroup Summit in New Orleans, these enhancements will deliver measurable impact across finance, sales, and service teams – including the ability to offset more costs, faster AR turnaround, and easier client communication. 

Syncore Summer Release highlights include: 

  • Easily Charge Convenience Fees – With the click of a button, distributor teams can help offset company costs by passing credit card fees directly to clients. 
  • Sync Outlook Emails – Syncore users can connect Outlook email directly to Syncore, ensuring client communications are logged and organized for greater team visibility and vacation coverage. 
  • Faster AR Follow Up – Built-in accounts receivable tools allow users to proactively follow up with clients, helping reduce overdue accounts and improve cash flow. 
  • Track Custom Goals with Job Tags – With Job-level tagging, users can measure & analyze orders for unique business objectives (i.e. improve sustainability, identify high-value verticals, monitor jobs from specific campaigns), uncovering trends that give them a competitive edge or help them improve operations. 
  • Request Digital Proofs Easily – Users can request and manage Digital Proofs directly within purchase orders for faster, more accurate approvals. 
  • Send Rush ePOs Confidently – Expanded electronic purchase order functionality ensures orders are processed as quickly as possible, paving the way for expanded supplier connectivity and delivering a reliable experience from quote to fulfillment. 

“These product updates are a direct reflection of what our distributor partners told us would bring them the most value across their business,” said Matthew Cromar, Chief Product Officer at Facilisgroup. “Every quarter, we release new updates that will help sales, service, finance, and management teams work more efficiently, ensuring Syncore continues to be the 360° Promo Platform that helps them scale faster and smarter.” 

Tim O’Neill, President & CEO of Image Masters and long-time Facilisgroup Distributor Partner, is excited to use Job Tags to track sustainability business objectives. “We’re EcoVadis certified and working on getting that renewed for the third year now. We’ll put Job Tags on sustainable orders so we can track those for the rest of this year, and we’ll be able to say what percentage of our sales were in sustainable products. This new reporting ability is going to help us move that business goal forward and provide objective facts that support our sustainability claims.” 

The Summer Release builds on Facilisgroup’s commitment to continuous innovation, with new Syncore features launching quarterly to equip Partners with the tools they need to serve clients better at scale. The release serves as a reminder of Syncore’s comprehensive capabilities for every part of the order lifecycle.

About Facilisgroup: Facilisgroup is the strategic partner that brings together powerful technology, proven processes, a connected community, and supplier excellence. By uniting Syncore’s 360° technology with proven best practices and deep supplier partnerships, Facilisgroup empowers promo distributors to scale efficiently and grow profitably, all while maintaining their unique brand identities. Headquartered in St. Louis, MO, with offices in Ottawa, ON, Facilisgroup continues to set the standard for innovation and collaboration in the promo industry.