Gelo embodies the Green Giftz way, making him an outstanding CSR. His commitment to going above and beyond in serving our customers reflects his profound and positive impact he has on our team. Gelo consistently strives to ensure that every interaction is not just a transaction, but an opportunity to make a meaningful difference in someone’s day.
– Cassidey Scarpino, GreenGiftz
At T.D. Mills, our CSR team is known as “The Stacys”. They are the glue that holds us together and without them, we would surely be lost.
They work together like a fine oiled machine to ensure the details are correct for each order. If there are problems with an order, they advocate for T.D. Mills with confidence and care to reach a resolution while maintaining respectful business relationships with our clients and supplier partners.
In addition to that, they bring a wave of positivity into the office that spreads to everyone they meet each day. Thank you, Stacy Habecker and Stacy Fisher for being our exceptional foundation for Customer Service.
– Jill Hahn, T.D. Mills Promotional Products
Cindy and Lynnette are the CSR Champions at George Andrie and Associates Inc. Nothing goes to production at a factory without their eyes on it. They are the glue that keeps a 45 year business moving. Together they take care our clients and busy sales force. Our success is driven by the attention to detail that they give to every order.
– Gina Andrie, George Andrie and Associates, Inc.
She rocks and takes great care of me.
– Jim Palmer, HP2
Sandra is our longest standing CSR and our team leader. We are so grateful for her commitment to working with the CSR team and making sure that we are all working together to provide the best service possible for our clients.
Suzy’s work ethic and dedication to our reps and clients is unmatched. She truly cares about each and every order and goes above and beyond to make sure everybody is happy.
Nicholas has been a great addition to the team. He is part of all of our team meetings and his personality and sense of humor fits in perfectly with Jeckil. His desire to learn and get better every day is what we really love about him.
Dustin is the newest member of the CSR and Jeckil team and he has fit right in from Day 1. After only a few months, he has taken on a huge workload and is thriving in his new role. We are so grateful to have found him.
– Craig Kornblum, Jeckil
Jane, Cathy, Letisha, and Suzanne are all incredibly supportive of each other and willing to lend a helping hand. They take great pride in our success and their support is felt by everyone – from our clients to our sales team and supplier partners. They truly are a fantastic group of people and we are so lucky to have them on our team! – Jenn Waterston, Promotional Elements Inc
Brandon is a unicorn! He is that mythical creature that only exists in our imagination. He processes orders, facilitates customer communications, creates art proofs and even assists pre-sale in a sales assistant role. He understands the mission and strives to complete it. He is an amazing talent, and truly one-of-a-kind. He is simply irreplaceable.
The success I have had since joining YNIS, is largely due to his efforts and dedication to achieve our goals as a team. I would not be where I am today without him. Brandon is a “Superstar”
– Chirs Thompson, You Name It Specialties, Inc.
Sam’s eagerness to learn and vibrant spirit create an environment where work is both productive and enjoyable. Sam wears her Crocs like a badge of honor, a staple that reflects her playful spirit and unstoppable energy.
Sam has been such a tremendous help to me. She is responsive, organized and very detail oriented, which is so helpful when I can’t physically be in the office or working locally. I feel extremely confident and assured that my orders are being cared for.
– Nicole Titus, You Name It Specialties, Inc.
Isabel is a rock-star! She recently assumed the role of the lead CSR on our team, and has taken the newer members of the CSR team under her wing. While herself still a relatively new member to the YNIS team, she is a wealth of knowledge and has graciously and patiently assumed the role of teacher and instructor. Don’t let her quiet demeanor and petite stature fool you, she is a giant when it comes to making sure our client’s orders are delivered on time and produced correctly. She has learned how to interpret my occasional incoherent ramblings in the CSR box and catch my errors. It is refreshing knowing the Isabel has my back. I am confident turning over the production of orders to her, and as hard as it is for me to delegate, that says a lot. Thank you Isabel!
– Josh King, You Name It Specialties, Inc.
Not only are these amazing folks ensuring the accuracy and on time delivery of orders, all of our CSRs have dual responsibilities to some degree. Michelle is the manager of our CSR department and she also watches supplier trends, both positive and negative, and report that back to our sales team. Marlana has been trained on the product side of the business and she assists with sample orders and product research. Caleb started with us as an accounting assistant and has a knack for analyzing data. And Katie not only is the CSR for all of our eCommerce and Program orders, she also build our PopUp shops and websites. This team’s ability to cross function in our organization makes them invaluable! We are so proud to have all of them on the EJPPG team.
– Amy McCray, Eskimo Joe’s Promotional Products Group
Kerri and Suzy are outstanding CSRs! They are professional, thorough, and always have the best interest of our company in mind. They treat our staff, vendors, and customers with respect & courtesy. I can always rest easy knowing these two are watching over my orders – no need to babysit!
– Stephanie Sporbert, HP2
These ladies take each day with stride, like to have fun, laugh and are hard workers! We are so blessed to have such an amazing support team at GGP. Keep up the amazing work ladies and looking forward to watching your crush all of the challenges that come your way.
– Sara Hurtgen, Gator Garb Promotions
Suzy and Kerri are an amazing team! They are on top of everything all the time. As a new addition to the sales team, they have been pivotal in helping me learn and understand the process, their role in the bigger picture, and how I can assist in making sure everything runs smoothly. They are not only great at their CSR roles, but also just great teammates to work with!
– Melissa Tanberg, HP2 Products & Promotions
Suzy and Kerri are both sticklers to details, they have saved several of my orders that could have gone south by catching even the slightest error.
I know that I could not have reached Achiever status in 2023 had it not been for these two.
Because of their ordering, follow up, and order tracking I was able to accomplish so much more. They are always cheerful and willing to help in any way.
– Martha Kingdon, HP2 Promotions
At 3tree, CSR’s are the backbone of a client’s experience being they carry a multitude of key responsibilities.
Jessica is extraordinary and instrumental to our organization via her talents as well as her personality. There are countless examples of how her attention, support and leadership has led to wins within the organization. I’m fortunate to be her colleague and appreciate all that she does for our team and our 3tree Marketing Company brand. Thank you Jessica!
– Kevin Van Rossum, 3tree Marketing Company
Diane and Amelia expertly collaborate with their teammates and are always willing to lend a helping hand. The continously offer valuable insights that enhance the overall success of Pride. Keeping their focus on customer service, they are instrumental in resolving production issues quickly and ensuring client satisfaction! The are so very appreciated for all that they do.
– Sara Baumgartner, Pride Products Distributors
Today, we gather in the digital realm not to discuss the typical heroes adorned in capes or those who possess an uncanny ability to never take a bad photo. Instead, we shine the spotlight on two unsung heroes of the corporate realm, the legendary Kristie and Vash, whose superpowers include turning chaos into calm, deadlines into accomplishments, and, most notably, transforming the most caffeine-dependent beings into models of efficiency.
Kristie, referred to as “The One Who Actually Reads Instructions,” has an unparalleled ability to decipher client requests that others might compare to ancient hieroglyphics. Her knack for understanding the unspoken needs of our clients has not only saved countless projects from the brink of disaster.
Vash, known in whispered tones as “The Fixer,” possesses a unique talent for solving problems before they even arise. With a mere glance, she can predict the outcome of a project, often leading us to believe he has a crystal ball hidden somewhere in her desk. Her preternatural calm in the face of tight deadlines has led many to wonder if she’s secretly mastered time travel. A knack for Karaoke mastery, which she often times is caught doing before a production meeting!
Together, Kristie and Vash form the backbone of our operations. Their daily dance involves juggling tasks with the grace of seasoned acrobats and the precision of a Swiss watch. They’ve turned our office into a place where laughter is the background music, deadlines are met with smiles rather than tears, and every challenge is met with a “We’ve got this!” attitude.
– Paul Zafarana, Pica Marketing Group