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From paper stacks to working 50% faster with Syncore

50%
faster sales & order processing
5%
business growth
0
stacks of paper required

“I would recommend Syncore to any distributor out there. It feels like a family here and with the amazing technology and resources Facilisgroup has available to us, we’re already at a 5% increase over last year. We’re new to it all so that’s really good, especially with this economy right now.”

Paige Sheesley,
Owner

“The supplier relationships are great – when they see the Facilisgroup name on our Purchase Orders, they take care of us and help us look good for our clients.”

Sammi Sheesley,
Sales Executive

Challenge

PS Promotions relied on heavily manual, paper‑based processes that contributed to slow order processing, invoicing, and communication between teammates and clients. They needed a modern system to improve speed, visibility, and the overall client experience.

Solution

Implementing Syncore helped PS Promotions centralize operations, files, and communications, which improved visibility, accuracy, and speed. With Facilisgroup, supplier relationships improved and they gained access to a supportive distributor community.

Results

In their first year with Facilisgroup, PS Promotions saw 50% faster sales and order processing, faster invoicing, and 5% business growth. Clients have noticed a significant improvement in communications, presentations, order turnaround, and invoicing.

The Challenge: outdated systems & stacks of paper slowed orders & invoicing

Prior to Syncore, PS Promotions used a combination ASI Profitmaker and paper-heavy processes for sales, order processing, and invoicing.

“We would probably go through a case of paper a week because we printed everything from every email to every invoice to every purchase order,” said Paige Sheesley, Owner. “I had a stack of Manila envelopes, and I’d go through each one and invoice the customers – it was a very manual, time-consuming process.”

With important files and order data scattered among stacks of paper and not in a cloud-based system, it was difficult to turn orders around quickly or invoice in a timely manner. Details were easily misplaced, communication was inconsistent, and falling behind on invoicing became normal.

Outside of technology, PS Promotions also lacked a supportive community. To them, it felt like everyone was just their competition – they didn’t have a network that encouraged shared growth.

The Solution: centralizing through Syncore, structure from Core 360 Playbooks, & a partnership that goes the extra mile

Implementing Syncore eliminated their reliance on printing and . Order details became easy to access, consistent from sales order to invoice, and far more accurate. Syncore provided the comprehensive tools they needed to work faster and collaborate effectively.

Not only is PS Promotions working more efficiently, but they’re in a better position to scale and get to the next level. The team is now positioned to scale. Core 360 Playbooks provided a clear structure for defining SOPs, handoffs, and role clarity for a team used to wearing many hats. “We all wore hats for so long,” said Paige Sheesley. “We’re working on letting go of things and hiring a couple more people to put them in the right position, so that our sales reps can just go out and sell.”

The 360° Facilisgroup Partnership has also helped PS Promotions in ways they didn’t initially expect. Preferred Supplier relationships helped speed up orders and enhance the client experience. “The supplier relationships are great – I can ask for virtuals all day long and they’ll send lookbooks, which are really helpful,” said Sammi Sheesley, Sales Executive. “And when they see the Facilisgroup name on our purchase orders, they take care of us and help us look good.”

The Facilisgroup community has also proven to be the support they didn’t know they needed. Taking advantage of the Partner events and networking opportunities in their first year with Facilisgroup has helped them feel connected, inspired, and confident they can grow. “You can call, text, or email the other distributors and they will help you out immediately,” said Sammi Sheesley. “We didn’t have that before. I feel like Facilisgroup is like a big family… The big guys want to see the little guys grow.”

The Result: working 50% faster, 5% growth, & a network they can count on

PS Promotions now works 50% faster, especially in sales and order processing. Clients are impressed by how professional presentations look, how prompt their service is, and how quickly they can turn around orders, made possible by Syncore’s tools and strong relationships with Preferred Suppliers.

Invoicing is dramatically faster, improving cash flow and giving leadership a real‑time look at performance. “Before, clients would still be waiting for invoices two months later,” said Sammi Sheesley. “Now Paige can just go into Syncore and send it off. It’s so much easier and faster. And we get paid our commissions faster, too.”

Since joining Facilisgroup, the PS Promotions has seen a 5% increase in business growth within their first year, even while transitioning systems. “I would recommend Syncore to any distributor,” said Paige Sheesley. “It feels like a family here and with the amazing technology and resources Facilisgroup provides, we’re already up 5% over last year, which is really good in this economy.”

Facilisgroup’s 360° Platform and Partnership have given PS Promotions the tools, structure, and community support to operate efficiently, scale confidently, and build strong relationships with trusted suppliers and fellow distributors.

About

Company Size: 5-10 employees
Pain Point: behind in invoicing, change management, disconnected systems, limited visibility, manual processes, manual production scheduling, slow order processing, team communication
Previous Solution: ASI Profitmaker, manual solutions, paper processes
Revenue: $2-5M
Services: Embroidery, Screenprint
Location: Georgetown, TX

Scale quicky & profitably with a
360o Promo Platform & Partnership