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Business philosophy & playbooks for
company-wide scale.

You’re a business owner… not a process specialist.

Core 360 Playbooks outline in detail how top distributors use Syncore and proven best practices to scale quickly across all teams. Then, our teams and Partner community help you achieve real change.

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The problem

You can’t scale when everything is living in someone’s head.

Processes need to be documented, standardized, & fully implemented. When they aren’t, people don’t use the tech the right way & end up doing their own thing. When that happens…

Efficiency takes
a nosedive

Without defined SOPs, people struggle to learn the tech & are slowed down by manual tasks

Teamwork suffers & vacation is only a dream

There’s no clarity into team handoffs & what’s going on, so no one can cover for each other

Onboarding takes twice as long

It requires a massive lift from your existing team & can be confusing for new employees

Core 360 Playbooks

Core 360 Playbooks give you the blueprints to get to the next level.

Core 360 Playbooks, taught to your team by industry experts, explicitly outline daily, weekly, and monthly tasks all your teams should complete in Syncore for ultimate scale, sanity, & uniform vacation coverage.

  • Tried-and-true, turnkey SOPs & expectations for every team
  • Clear handoffs established & mapped out across Syncore workflows
  • The efficiency, clarity, & accountability needed to achieve scale
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Why distributors love Core 360 Playbooks

extension of our team
360° Partnership

Need the right people to guide company-wide strategy & bring positive change?

Enacting real change across your business takes a village – that’s where our 360° Partnership comes in. Over 20 years, we developed a team, Core 360 Playbooks, & a community that’s helped thousands of distributors scale faster than they thought possible.

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Scale Check

Struggling to scale, and don’t know where to start?

Which of the following is true for you today?

Time for a quick scale check!

Time for a quick scale check!

Core 360 Playbooks, our teams, & partnership 
resources help affect change in all of these areas.

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Align your teams. Boost efficiency.
Scale faster.

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Frequently Asked Questions

What are Core 360 Playbooks?

If you find your team members (or yourself) wearing too many hats or stuck without a plan to change how you’re working and break through growth ceilings, Core 360 Playbooks were built for you! They explicitly outline daily, weekly, and monthly tasks all your teams should complete in Syncore for ultimate scale, profitability, & uniform vacation coverage. Plus, they’re taught to your team during onboarding, at industry events, and by community members – so you don’t have to rally your troops alone.


Developed over 20 years and tested by thousands of distributor Partners, these Playbooks include documented SOPs, clear handoffs between teams for better collaboration, and best practices (including sales tips and margin suggestions) to implement from day one.

Core 360 Playbooks are best for promo distributors who want to scale, but don’t know where to start. If any of the following statements are true, Core 360 Playbooks could be a step leap in the right direction:

  • I don’t have enough time to work on the business instead of in the business.
  • I’m still wearing too many hats.
  • I don’t have defined, documented SOPs for my teams to follow.
  • When it comes to processes, my teams are just doing their own thing.
  • My teams (sales, service, finance, production) don’t always know what needs to be done on a daily, weekly, & monthly basis to be effective.
  • It’s a nightmare when someone goes on vacation – we don’t have enough visibility where people can cover for each other.
  • I don’t have clear team handoffs in place – my sales reps have a hard time leaving orders with CSRs and focusing on new business.
  • Onboarding new employees takes forever and is a burden for my existing team.
  • I don’t have help outside of my company to inspire & implement change across my teams.
If your teams are all working their own way, you run into processes that don’t scale, inefficiency, and difficult collaboration across teams. Core 360 Playbooks are proven, documented SOPs ready to go – so your teams have clear to-dos, handoffs, and expectations mapped out from the beginning. So while they’re learning how to use Syncore, they’re learning how to work with efficient, repeatable processes that make it easier to expand, divide, and conquer. Core 360 Playbooks provide the blueprints to get to the next level.
Most technology companies have some form of how-to guides. While how-to guides are necessary, Core 360 Playbooks take it a step further by providing a business philosophy that show promotional products distributors how to run their business efficiently and get to the next level through proven processes and best practices – for every team. You can’t “go to school” and learn how to run a distributorship – Core 360 Playbooks give you a place to start, and the Facilisgroup team shows you the way and keeps you accountable.
Core 360 Playbooks includes processes, handoffs, and best practices for every team – management, sales, service, production, and finance.

It also includes helpful resources for leaders that go beyond typical daily, monthly, and weekly processes. For example, documentation about what to look for in new hires for different roles, so you can hire the right person with confidence without starting from scratch.
When you’re starting out, it’s common to have a small team that wears a lot of hats and all processes “live inside people’s heads”. While it might work for a little bit, undocumented processes aren’t scalable and make onboarding confusing for new hires and time-consuming for existing employees. With Core 360 Playbooks, proven, repeatable processes come pre-documented and make onboarding easy for new hires. We’ve had our distributor Partners report 50% faster onboarding for new hires thanks to Core 360 Playbooks.
When everything lives inside people’s heads, how do you keep things moving if someone goes on vacation? Because Core 360 Playbooks outline daily, weekly, and monthly tasks for every team, it’s a lot easier to cover for someone else while they’re out – even if they’re on another team. Syncore centralizes key tools and communications, and Core 360 Playbooks give everyone visibility into what needs to happen next.
Enacting real change across your business takes a village – that’s where our 360° Partnership comes in. Some of our distributor Partners have described the Facilisgroup partnership like having “an extension of their team” to help implement Core 360 Playbooks in every facet of their business and share ideas.
  • Onboarding & Training Teams: with personalized, live training designed to help you implement Syncore and Core 360 Playbooks with confidence, typically in only 6 weeks
  • Strategic Account Advisor: your dedicated business growth coach who’s in it for the long haul, checking in with you frequently to ensure you’re operating as well as you can to get to the next level
  • Distributor Partner Community: tight-knit group of distributor peers (not just competitors) that are willing to share wins, challenges, and both strategic and tactical advice
  • Professional Development: especially for your sales teams, these interactive courses and cohorts help with change management and building strong habits for long-term success